I really do. Not because they cap my bandwidth (actually, I’d never know, the service is down so often, you’d never get to download enough to test) or some silly thing like that.
It’s just that it’s DOWN ALL THE FUCKING TIME. Today, it was down more often than it was up. Now, I will give them one concession — they are a Wireless ISP, and I believe we are nearing the end of their coverage area.
However, that is no excuse. If they appraised our property as being inside their coverage area, then there should be NO REASON WHATSOEVER that our internet goes out this much. I use SSH to login to a remote server, where I attach a screen session that has my irssi running so that I’m always connected to IRC. I know when the Internet times out, and I have the logs to prove that it’s really bad.
Finally, their shitty receiver has a built-in firewall that the consumer can’t modify. Playing Xbox Live (even when the Internet isn’t timing out) is a chore, because I can’t open the correct ports. It’s altogether incredibly infuriating.